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Learn to create Machine Learning Algorithms in Python and R from two Data Science experts. Code templates included.
What you will learn
Part 1 - Data Preprocessing
Part 2 - Regression: Simple Linear Regression, Multiple Linear Regression, Polynomial Regression, SVR, Decision Tree Regression, Random Forest Regression
Part 3 - Classification: Logistic Regression, K-NN, SVM, Kernel SVM, Naive Bayes, Decision Tree Classification, Random Forest Classification
Part 4 - Clustering: K-Means, Hierarchical Clustering
Part 5 - Association Rule Learning: Apriori, Eclat
Part 6 - Reinforcement Learning: Upper Confidence Bound, Thompson Sampling
Part 7 - Natural Language Processing: Bag-of-words model and algorithms for NLP
Part 8 - Deep Learning: Artificial Neural Networks, Convolutional Neural Networks
Part 9 - Dimensionality Reduction: PCA, LDA, Kernel PCA
Part 10 - Model Selection & Boosting: k-fold Cross Validation, Parameter Tuning, Grid Search, XGBoost
DevOps & Project Management Expert
Once your FAQ page is ready, it's time to publish it to your website. Most companies will provide a link to the FAQ page in their website's main navigation bar, so no matter where they are on the site, visitors can go directly to the page if they need help.
With your page up and running, customers should be more successful in finding solutions to common problems. To find out if that's the case, you'll need to revisit the customer data that you used to create an online FAQ page in the first place.
Go back to the categories that you used to segment your support cases. Are there any differences between now and before? Are the same problems affecting your customer base? Or, are you noticing case volume for your most common problems decreasing? If you're seeing this type of positive change, then you know your FAQ page is effective.
As your business grows, you should update your FAQ page to include any new questions that become popular over time. For example, if you release a new product or service you'll need to update your FAQ page so that it includes troubleshooting tips for this offer as well. This shows that you take customer success seriously and that you're rolling out new products and services that your team knows how to support.
Every FAQ page you have must be accurate. As your organization faces product launches and updates, your FAQ pages should reflect these changes as well. This means your team needs to consistently review each page and revise it after launching new features.
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